We negotiate all the time in both personal and professional capacities. To improve outcomes and achieve our goals, it is vital to reflect on the process of negotiation and develop appropriate negotiation skills.
This practical, interactive course equips participants with the skills to successfully prepare for, conduct, and conclude negotiations in formal and informal settings with government and non-government actors. Rather than going into theoretical considerations of negotiation, such as game theory or group decision-making theory, the course focuses on key skills that are valuable for a variety of negotiations.
The course also addresses questions around conducting negotiations online. With the spread of COVID-19, many negotiations moved from the physical to the virtual world, and in the process, a range of additional considerations and challenges emerged. These are addressed in the course and as part of the online simulation exercises, which will include the use of various tools for online negotiation.