KM7 - Child Online Protection
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4.1 A shared responsibility of all stakeholders


🎯 What are the roles and responsibilities of each stakeholder?

The stakeholders involved in ensuring that children are protected online include:

  • National governments have an obligation to protect children and young people both online and offline. Some of the key requirements for online protection include ensuring that national legislation is fit for this purpose, that law enforcement has the right skills, and that hotlines are in place.
  • At the national level, law enforcement agencies need the capacities and skills to combat online child sexual abuse. Based on evidence, provided in part by child sexual abuse content, law enforcement agencies work to locate victims and remove them from harm, as well as to locate the perpetrators. Law enforcement also works at regional and international levels to combat online child sexual abuse. The capacities, skills, and other resources required by law enforcement are crucial: unless laws are actually enforced, children cannot be protected to the extent that they should.  
  • The industry also has a responsibility to ensure that the online environment is safe and secure. Service providers can play a key role in creating such an environment, and many tools – such as filters and reporting mechanisms – can be used to this effect. The industry favours self- and co-regulation, which has been recognised as an effective approach. In addition, the industry has been particularly highly active in the area of combatting online child sexual abuse. Apart from individual actors in the ICT industry, a number of industry coalitions have also been formed (more on this further down).
  • Children’s NGOs and child helplines and hotlines are key stakeholders in the fight against child sexual abuse and exploitation – both online and offline – and are valuable partners in understanding the scale and nature of the problem, and also in providing counselling and support for victims of abuse. National NGOs may also cooperate through international networks.
  • Parents and educators have a responsibility to guide and support children, especially younger children, to use services that promote positive behaviours. They play an important role in education and awareness, which is considered to be an important first line of defence in mitigating the risks.

🌍 Case study

Google’s Be Internet Awesome Programme

Google in 2020  launched its child online safety programme, Be Internet Awesome, in South Africa and Nigeria.  Through the programme, children learn qualities such as being smart, alert, strong, kind, and brave that enable them to explore the online world with confidence.  The Be Internet Awesome curriculum offers resources for educators and children on five fundamental topics: 

  • Share with Care: Digital Footprint and Responsible Communication
  • Don’t Fall for Fake: Phishing, Scams, and Credible Sources
  • Secure Your Secrets: Online Security and Passwords
  • It’s Cool to Be Kind: Combating Negative Online Behaviour
  • When in Doubt, Talk It Out: Questionable Content and Scenarios

🌍 Case study

How stakeholders in Kenya have teamed up to run a national child safety campaign 

In September 2021, the Communications Authority of Kenya launched a three-month awareness campaign to protect children and their digital footprint, as it steps up advocacy for responsible use of the internet. 

The stakeholders involved, together with the Communications Authority, are:

  • The Ministry of Education
  • The Ministry of ICT Innovation and Youth Affairs
  • The Justice sector under the auspices of the National Council on the Administration of Justice
  • The private sector, which is exploring ways of deploying technology to facilitate teaching and learning for children during school closures.

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